bg-hero-careers

ClearSale Careers

When you work with ClearSale, you work with a powerful team of fraud experts who have honed their skills in the trenches of the world’s most challenging markets.

Through the years, we have innovated, optimized, and perfected our processes to empower you to eliminate fraud, sell more, and make your customers happier. We never stop!

Open Positions

We go beyond simple fraud protection.
We generate trust between your company and the good customers.

Miami, US

Sr Customer Succes Manager

Functions
  • Build relationships with assigned customers, continually wow them with a positive, customer-centric attitude.
  • Provide proactive strategy to all assigned accounts
  • Work with customers to ensure they are leveraging ClearSale effectively in their fight against fraud.
  • Become an expert in eCommerce fraud and educate customers on the use and benefits of using ClearSale in their fight against fraud.
  • Conduct regular Quarterly Business Reviews; Comfortable presenting information to anyone from a Fraud Analyst to a Senior and/or Executive level customer contact.
  • Act as the voice of the customer internally.
  • Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes.
  • Maintain a revenue base by managing account retention and renewals.
  • Some travel may be needed.

APPLY

Fraud Analyst

Functions
90% of the Workload:
  • Analyze and decide the approval of Card-Not- Present Transactions through Clear Sale’s Fraud Application to minimize fraud losses to Clear Sale’s clients, while maximizing acceptance rates
  • Analyze groups of orders in search of fraud patterns and/or approvable patterns through our proprietary system
  • Identify shopping behaviors that may pose a future risk to our clients
  • Contact the final customer for validation whenever potential fraud is found
  • Achieve monthly individual and team-based targeted performance goals
Secondary Responsibilities (10% of the Workload):
  • Perform back-office functions related to other areas of the company
  • Be aware of opportunities for improvement in the company’s procedures and applications
  • Assist other Fraud Analysts in the execution of their responsibilities when required
  • Search for Additional Data Sources that may be useful for Fraud Prevention

APPLY

ClearSale Reviews

5

Great service & peace of mind

"ClearSale offers a great service that comes with complete peace of mind. Their staff is easy to reach and pleasant to deal with. I particularly enjoy that I no longer have to spend hours a day investigating customers who purchase from our online store and trying to determine if they are legitimate or not. No more rolling the dice with our business. ClearSale also backs up all their..."

Barry N.

4.5

Clear Sale gives us confidence that we will get paid

"ClearSale is very good, the orders get approved quickly ,which is great so we know we can confidently send out the goods. Payment confirmation usually happens in 2-3 hrs. Once that happens we know we are covered."

Tony H.

5

Excellent service - both timeliness and fraud control

"I have always received immediate response and minimal fraud rejection -- which leads to increased sales."

Anonymous

5

From the viewpoint of someone who has been the victim of credit card fraud

"We are in the Durable Medical Equipment supply industry and we use Shopify as our shopping cart. With Covid 19 we have seen a tremendous increase web traffic and online purchases. Prior to Covid 19 we had a number of fraudulent transactions that led to multiple investigations on Local, State and Federal levels all of which produced no returns only because the crooks were faster. This cost us in..."

Anonymous

E-commerceFraudProtection_BestMeetsRequirements_Mid-Market_MeetsRequirements-1 E-commerceFraudProtection_EasiestToUse_Mid-Market_EaseOfUse-1 E-commerceFraudProtection_Leader_Americas_Leader E-commerceFraudProtection_Leader_Leader-1 E-commerceFraudProtection_Leader_Mid-Market_Americas_Leader E-commerceFraudProtection_Leader_Mid-Market_Leader-1 E-commerceFraudProtection_Leader_Small-Business_Americas_Leader E-commerceFraudProtection_Leader_Small-Business_Leader-1 E-commerceFraudProtection_MomentumLeader_Leader FraudDetection_BestEstimatedROI_Mid-Market_Roi FraudDetection_BestMeetsRequirements_Mid-Market_MeetsRequirements-1 FraudDetection_EasiestSetup_Mid-Market_EaseOfSetup-1 WebSecurity_Leader_LatinAmerica_Leader footer-endeavor peerinsights trustpilot selo_topperformer_footer-1 greatplace-to-work leadership accredited-business diversity pci-dss