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ClearSale Careers

When you work with ClearSale, you work with a powerful team of fraud experts who have honed their skills in the trenches of the world’s most challenging markets.

Through the years, we have innovated, optimized, and perfected our processes to empower you to eliminate fraud, sell more, and make your customers happier. We never stop!

Open Positions

We go beyond simple fraud protection.
We generate trust between your company and the good customers.

Miami, US

Sr Customer Succes Manager

Functions
  • Build relationships with assigned customers, continually wow them with a positive, customer-centric attitude.
  • Provide proactive strategy to all assigned accounts
  • Work with customers to ensure they are leveraging ClearSale effectively in their fight against fraud.
  • Become an expert in eCommerce fraud and educate customers on the use and benefits of using ClearSale in their fight against fraud.
  • Conduct regular Quarterly Business Reviews; Comfortable presenting information to anyone from a Fraud Analyst to a Senior and/or Executive level customer contact.
  • Act as the voice of the customer internally.
  • Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes.
  • Maintain a revenue base by managing account retention and renewals.
  • Some travel may be needed.

APPLY

Fraud Analyst

Functions
90% of the Workload:
  • Analyze and decide the approval of Card-Not- Present Transactions through Clear Sale’s Fraud Application to minimize fraud losses to Clear Sale’s clients, while maximizing acceptance rates
  • Analyze groups of orders in search of fraud patterns and/or approvable patterns through our proprietary system
  • Identify shopping behaviors that may pose a future risk to our clients
  • Contact the final customer for validation whenever potential fraud is found
  • Achieve monthly individual and team-based targeted performance goals
Secondary Responsibilities (10% of the Workload):
  • Perform back-office functions related to other areas of the company
  • Be aware of opportunities for improvement in the company’s procedures and applications
  • Assist other Fraud Analysts in the execution of their responsibilities when required
  • Search for Additional Data Sources that may be useful for Fraud Prevention

APPLY

ClearSale Reviews

5

Saves a ton of time and headaches!

"I don't have to spend time researching orders to see if they are fraud or not. I love that ClearSale backs up their approvals with a money-back guarantee if the order turns out to be fraud."

Anonymous

5

Amazing Company to work with

"Their customer service is the best. They are quick to respond and answer questions regarding orders that are denied."

Teresa E.

5

They are great!

"The competitive rates, their quick response to customer service"

Daniel Esteban C

5

Excellent service - both timeliness and fraud control

"I have always received immediate response and minimal fraud rejection -- which leads to increased sales."

Anonymous